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Returns & Refunds

We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :
  • All items must be in their original packaging with product tags intact
  • All items must be unworn, unused, unwashed and in its original condition
  • Originals receipts would need to be included

If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.

Deals item(s) are non-exchangeable nor returnable.

1. VALIDITY FOR EXCHANGES & RETURNS

All exchanges and returns would need to be raised within 14 days after the receipt of the product(s).

2. EXCHANGES & RETURNSĀ (if applicable)

2.1 You will need to include your original invoice together with the item(s) in its original condition and packaging.
2.2 Kindly print and fill up the Exchange/Return Request Form here and follow the steps indicated in the form for your exchange.
2.3 Mail us your parcel via a traceable mode of postage.
2.4 Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
2.5 However, if any of the products received is deemed defective or a wrong shipment, GymBunnies.com will bear the cost of shipping the item(s) back to you. Please note that all exchanges are subjected to stock availability and whilst we endeavour to ship a replacement item(s) back to you, we reserve the right to do an exchange by way of an item(s) of a similar value.
2.6 No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items.

3.Ā REFUNDSĀ (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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